Tivo on Comcast Sucks
Apr 6th, 2008 by tyler
So we have had Tivo on Comcast for a full month now and I have to say, it sucks. It’s terribly slow and often gets a green screen of death. Can you say beta? Seriously, what is Comcast thinking releasing this buggy POS? It give’s Tivo a bad name.
The most annoying bug is the aforementioned green screen, where the entire screen fills with a bright green color and stays that way, seemingly frozen. After many times rebooting when this happens, I have learned a trick to recover from it, at least on my DVR. It usually “green screens” when watching a hi-def signal. I have found if you type a non hi-def channel on the remote keypad, the TV will change to that channel and come out of the green screen state. Then you’ll be able to change back to the HD channel you were previously watching.
Thinking of getting Comcast Tivo? I’d wait…
On behalf of Comcast, I would like to apologize for the inconvenience.
I would like to reach out to my contacts to address this for you. If it okay with you, will you please reply with your contact information so that we may investigate the issue(s) further?
Thank you in advance for giving us the opportunity to assist!
Sincerely,
Mark C.
Comcast Executive Offices
We_Can_Help@cable.comcast.com
Thanks for the comment Mark. I will be in touch via email.
Thanks!
Wanted to follow up on this post. I think I may have been “pushed” a software update, as my Tivo service is now working better. Still slow, but much more stable now. Thanks to comcast for this. Hopefully they can work on the speed in upcoming revisions.