I noticed last week that monster rolled out a new updated version of their website. They added a lot of new ajax stuff on the front, which might seem cool, but obviously they didnt adequately test it. After using it for several days, I have experienced a lot of bugs.
Here is an example:
I find a job I am interested in. I click the apply button and the dialog box for me to enter in my information is off the top of the screen leaving me unable to apply for this position. This is just one of the many user interface bugs I have found. Not being able to apply for a job is a pretty big problem if you are a job site. At this point, I have to say the new monster.com sucks.
Have you had problems with the new Monster.com? Let me know in the comments.
{ 1 trackback }
{ 52 comments… read them below or add one }
If it ain’t broken, why fix it!
It seemed so much more simple to browse through jobs through Monster. I would look choose industries and types of jobs, then I would narrow it down to miles and my zip code. That was it! Now, it’s become so damn complicated. Who needs this?
If you are browsing jobs on say page 5, and you click on the in detail listing, when you go back your on page 1.
I totally agree. Monster screwed up ROYALLY HERE. This looks like someone’s Six Sigma idea gone horribly wrong coupled with third rate off shore programming. I agree with all posters…especially Roya! The old site worked great. People get fired over things like this. As a technology, program management consultant for a F500, I would not even release this to my in house test/pilot users. Important required fields go off screen so that you can’t fill them out or navigate to them. I was helping someone with their resume recently and found myself cursing out of sheer aggravation! The site freezes and even crashes your computer. Everytime I see that guy’s face telling me about the new Monster, on whatever page I navigate to, I say I wish they would FIRE HIM and get someone in there who knows HOW TO DO IT PROPERLY. This is a horrible time for Monster to go through this. People world wide need to use this service more than ever. Shame on Monster.Com! I hear it is a horrible place to work anyway. They are a very reactive, fast paced stress filled crazy house.
People with bad ideas like this are what keep me employed fixing them! Monster has lost credibility with end users, employers and advertisers. I have heard nothing but complaints from all three groups.
There I vented. I feel better now.
Well said all.
Even the login dialog stinks: you enter your account name and press the tab key to got to the password box and and low and behold the curser goes who-knows-where. And the going back to page one whenever you navigate away from the search listing really is a pain.
They’ll never do it since they are paid by the hiring company, but I wish they had the option to exclude certain companies from a search. I’m 47 years old (and a veteran anyway) and I don’t want to page through 100+ listings that an eager-beaver military recruiter just posted.
Since monster has went backwards in time,I was informed that I have to write a new resume,to refresh it,I hope they go broke over this!
Since monster has went backwards in time,I was informed that I have to write a new resume,to refresh it.
I am new to monster.com. I just signed up so I could apply for a job I found while just looking. When I am signed in, I can’t do anything… searches don’t work right, can’t save a search, always wanting me to login to do something and then locks up, won’t let me put in a resume. It is completely worthless. I had to go old fashioned and mail out my resume, lucky there was an address to reply to. I can use the site to search jobs just fine as long as I don’t sign in. Once I sign in it might as well be the Blue Screen Of Death.
Holy crap monster.com sucks! Why is it that every time I return to monster after a while not using it, I have to relearn the whole site’s functionality and search processes? It is almost like I have to recreate a whole new profile, trying to edit existing profiles, searches, etc causes everything to freeze up or I just get some sort of error message. Why? Why must you suck so bad Monster?
Hello All,
I have been using Monster.com since the days it was (OCC) or the Online Career Center. At the time, it was free.
We are evaluating professional user experiences with Monster.com since their upgrade and user interface changes in January of ‘09.
The poll (survey) should take less than 30 seconds and can be found at: http://polls.linkedin.com/poll-results/35236/txsib . Once completed, you have an opportunity to review the overall results.
Thanks and Best Regards,
Tom Anderson
The new Monster sucks, it is so slow. I wish they would have left it alone.
I wrote monster.com a letter last week listing all of the bugs I’ve found. I fully expect someone to mess with my account in the near term as retaliation for my feedback.
monster.com is, without a doubt, the most frustrating site out there.
The new format sucks. You cannot apply to the jobs posted, and most of the time they do not pull up with the ability to read the whole ad. When I try to apply, the box comes up but doesn’t load up. The companies who are posting ads are not getting their money’s worth. RIP OFF!
I agree. This new web site design is ridiculously bad. It is very slow, and hangs up a lot. I can’t even add a new job to my work experience section. Looks like inexperienced developers went crazy with technology without regard to how it will perform. They obviously did not QA this site before releasing it to the public. I would not hire these developers, or the QA testers for any of my projects.
There is definitely a cross-functional design issue at hand!!
Monster’s previous site was a much better design(needing some changes), but nothing like this! It is obvious that they did not do a survey to find out what people actually needed.
The jobs are still being reposted and given a new posting date even after they have been filled for at least 30 days! Monster can sell their services to more customers if it looks like they have a lot of job postings.
This is a classic example of over engineering or Windows complex. When will SP1 for Monster be available?
I have been using Craigslist a lot more with greater success for Project Management jobs!
I agree. I am a recruiter who actively uses the site to search for resumes. The changes they have made are horrible. The have reduced functionality and the new interface is extermeley slooooow! It makes searching for potential candidates nearly impossible. There are so many bugs in the Employer side of the system that I won’t be renewing my $1000.00 per month subscription.
hi folks , new monster suck, spoke to their call center help as i can not even login , page become gray , white rectangle , some of the fonctions work some not , anyway a monster nightmare,,
The call center staff are so not trained , they told me it wwas my computer or cookies, i ask them why from an apple center with the latest technology, it still not work , they told me IT IS THE COMPUTER , SAYS NO
seriously do we deal with mutant ,, i beleive so
crap, unseless , monster bin it
Has anything been done to help people apply? I find a job I want to apply to, and when it comes to hit the apply button, the pull up apply section does not contain anything. It’s blank and I get errors on both IE7 and Mozilla.
Monster.com is so slow now it’s almost non-functional. Compare it to Dice.com, which is the way a job site is supposed to be.
I tried talking to monster about this issue. They said I need to use IE instead of Firefox. Guess what same bugs with IE-almost seemed worse. Change it back please monster. I need a job application website that is fast and user friendly.
I have stopped using Monster and posted a link to my LinkedIn profile.
I tell any and all recruiters who call or email that the “new” Monster is a slow cumbersome beast and I won’t be using it. I strongly suggest they switch to LinkedIn, and several have.
Wow, monster.com is so lame. It doesn’t surprise me to see so many others who feel the same.
Much like Glenn, I prefer to network through linkedin – however I don’t see many job opps on there. Instead, I recommend searching with Indeed. I like how it picks up on everything that’s out there, and you can really modify your searches!
Forgot to mention – if your an avid Google chrome user like myself, do NOT even attempt to logon to Monster! You’ll be trying to login for hours
I have been using Monster.com for almost 10 years and today I logged in to update my resume and I found the site to be unbelievably slow and it would even lock up the browser completely for up to 30 seconds at a time! This is absolutely unacceptable and whoever is doing QA for Monster.com should be fired today!
OMG! I thought it was just me. I am so fed up with monster.com. I hate the fact that I have to view jobs, posted 6 weeks ago first, than the current jobs are scattered throughout the job listings. If I try to update the search with the current dates postings it does not work. None of the links work. I remember when monster.com was the premier website to go to when looking for a job, not anymore.
I spent a few hours trying to build a resume but ended up screaming in frustration.
Biggest frustrations: (a) over-use of AJAX that ultimately hinders usability, (b) popup menus that that disappear except when moving the mouse in pixel-perfect motion, (c) HTML/rich text editor that cannot maintain scroll position. The list goes on and on.
I hope people get fired and they are forced to use this crap as further punishment.
Sometimes the pages won’t fully load. And today I couldn’t find the salary range section. I clicked Help at the top and nothing happens.
I tried using their website from several computers thinking that maybe the issue was with IE. But the issue is definitely with the Monster.com website. So I went ahead and put up my resume on Yahoo Hotjobs as well.
their need design is crappy. the resume editor page is a nightmare… im on a fairly new computer with screamin internet and it takes forever just to edit info on your resume.
Does anyone know how to add a new job to your work experience?
Fairly basic functionality…
This website http://www.monster.com is so damn slow. It took me more than 30 minutes to apply for one job. It takes so much time to load a page that I got the idea to blog about how monster.com sucks in the meanwhile. Also there are a lot of bugs.
The problems with companies and our society nowdays is that they need to keep on changing things even though it worked perfectly before. When you change things, you can only improve it so much until, it’s perfect. Once it’s perfect, then there’s no need to change it. Our society is so obsessed with change that often times not only do they make tiny changes, they have to reinvent the wheel once a year. Most people in this country are insane, and mentally ill and are on some kind of psychiatric medication.
They have still not fixed these issues. I just accidentally deleted by resume trying to change it to public. I’ll bet all the programmers they are using are in India or Singapore. I bet you. I had issues with the resume formatting a few months ago and you know what they did? They had one of their people go in and mess with my resume. They messed it up worse than it originally was. Careerbuilder.com which in my experience doesn’t get shit for IT jobs in my area can upload my resume with the exact same formatting as it appears in a word document. Monster take a lesson from (used to be) inferior Career Builder.
I agree completely, I wish you had access to the employer section (or not) because it is SOOOOOO slow that it actually bogs down other windows you have open.
I wish Monster’s people would understand that function is more important than aesthetics. The new Monster.com is total crap.
Garbage, total garbage. I am so glad to come across this site. I thought I was the only one having problems. As a recruiter, I use Monster often enough and this interface makes me livid. They couldnt just leave it alone, it worked fine! No, they had to mess with it and make it unusable.
New changes suck…I’ve been waiting for an answer from monsster for a week now. This site is so darn slow now!
As a recruiter and employer, the new changes have rendered Monster totally worthless to me and our company. I cannot search resumes as the blasted thing freezes constantly. Its not worth the time as it would take the whole day to pull one resume if I could only actually see that resume.:-)
Very disappointing and the worst part is that Monster support seems to think I need to allow popups (I do) and use firefox or IExplorer 7.0 (which I do.) Now what Monster? There is no admission on their part that there’s a problem. Very expensive…
i couldn’t agree more. very very bad. if you can buy the power resume pkg monster says it’s good. don’t know if we are getting it prob too $$$.
this is terrible.
I only wish I could delete my resume from Monster and break all ties. What was once the most popular job site is now a complete joke, and yes, this does look like the result of “creative” off-shore programming!
Im total agreement with all this
this was a really bad “Great Idea” that no one caught
before the damage was allready done.
I wanted to search for a job and compare the going rates for salaries work requirements and get a feel for what the industry was offering
no one is going to be able to find a job that meets 100% of their critera and if they do its might not be the right fit or the kind of company you want.
A job is just more than criteria. For example I might apply for a job over another job because of the salary comparison, or i might take a job of lesser salary because of their location and benifits.
We need to be able to see whole picture. If im a programmer i want to be able to see all the programming jobs in a city so i can see what everyones offering and use that to my advantage in deciding on who to apply for.
The New way only allows for a search that must we as users must meet 100% of job criteria which is nuts
I agree–an outsourced programming effort for sure with some stupid IT manager in the U.S. overseeing the whole matter and patting himself on the back for sticking to the budget and delivering on-time. However, the web site is Monster’s bread and butter–and to roll out something so buggy, so slow, and so UNUSABLE is a tragedy.
The company would be smart to admit defeat and roll-back to their previous version. They should also FIRE EVERYONE involved in this total piece of crap web site–especially those arrogant managers who think they can treat developers as expendable resources. I’ll bet anything that the developers warned the managers that more testing was needed and that the system was very buggy, but some manager somewhere launched it anyway (sounds a little like the Titanic story, eh?).
Good job Monster (not).
I agree, at this point they need to cut thier losses and roll back to previous version, otherwise their gona lose a large oercentage of job seekers. if they havent allready.
I havent heard anything but it appears they are not accepting they made a bad decision.
to bad it was a very popular site. and its pretty much useless now.
I HATE Monster.com! I spent days writing and editing my resume and cover letter, only to have Monster screw up my resume formatting, and then not even accepting my cover letter! Sent an almost unreadable resume to the employer, which will just make me look bad, even though I did everything correctly! Called their customer service line 3 times and was basically just told its my computer…i have a year old iMac with all up- to-date software for all browsers! Even downloaded a browser they claimed would work for the site, and still have the same problems! Whats frustrating is I can’t even get in their to re-apply! THANKS MONSTER, FOR SCREWING UP THIS JOB OPPORTUNITY!!!!!
Remember when Coca cola changed the formula, same thing here. Monster was at the top of this technology with superbowl commercial etc. What happened? Without spending anymore time on this i bet a management change prompted this or the CTO left. This is the time after a huge recession when a job search engine should be making the profits, they will not. The ladders is a ripoff as well.
I just tried to upload my resume to monster and i get a obtuse error “document error”. Thanks Monster! I tried two different browsers and still same problem. I then tried to copy/paste my resume into monster and it screwed up all my formating, changed the fonts and inserted a page of html code. This is just sloppy. I will not be using the site anymore.
I am a recruiter and I hate the new monster.com too. It totally sucks!!! I am trying to get our company to use careerbuilder.com instead now.
wTF??? There’ a really great job I wanted to apply for on Monster this morning, but when I try to apply it asks a secodn time round for my password and then it doesn’t recognise my log in details! I had to go and creat a new profile just because of this, but then it still won’t let me upload my document or paste it because I get error messages. this is sh*te! I just can’t believe it. If I can’t apply how many others can’t apply for the jobs they want?
I hope they are losing loads of business and someone should be sacked promptly over this!
Fiona – Same thing happened to me in the last couple of days. Sadly, I don’t think anyone is getting “sacked” for the poor state of monster.com. I believe Monster is happy with the site, since none of the problems I first documented back in Feb 09 have been fixed.
Monster.com has the worst usability of any site on the web. Good job folks!
Don’t we know someone who works at monster.com?
Today I noticed if I try to use a saved cover letter it gets truncated. Also the latest site updates seem to have corrupted the formatting of my saved cover letters.
DON’T THESE PEOPLE TEST BEFORE THE PUT IN NEW CODE?
I really loathe the Monster website. For the past few days I cannot even pull it up. All I get, after a very long wait, is a white page with hyperlinks. No text, no images, no jobs, nothing. Totally worthless. Careerbuilder – no problem, Indeed.com – no problem, but Monster – horrendous.
I agree. I used to use this site as an employer (paid fees) and now that I am trying to use it as a jobseeker, it is a worthless piece of junk. It hangs while trying to load their stupid ads or worse yet just locks up entirely. Like many here have said – a mass firing is in order as well as a rollback to a working solution. Despite not having a job right now, I DO NOT have endless hours available to wait for simple search screen to load ads. I don’t like careerbuilder because of their SPAM, but monster is getting just as bad, at least the CB pages load very quickly.
Either no one at Monster cares or they are still WAITING for our posts to load to their screen!!
The site is horrible and looks and feels like a off shore creation that got a new book on Ajax and widgets. It is so slow one might as well skip it is a productivity consumer. Monsters performance as USB stated it is not very good. I think all they are now is search mechanism for companies and you just store your resume and forget about applying for jobs. For the icing on the cake they buy hot jobs from Yahoo http://www.forbes.com/2010/02/04/monster-yahoo-hotjobs-markets-equities-jobs-closer.html?partner=yahootix